This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are The Army and Navy Club. Our address is 36 Pall Mall London SW1Y 5JN, United Kingdom. You can contact us by post at the above address, by email at [email protected] or by telephone on +44 (0)20 7930 9721. We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
When you use our website
When you contact us via our website
When you contact us via our ‘Get in Touch’ form on our website, we ask you for your name, email address and contact telephone number. We use this information to respond to your query, including providing you with any requested information about our services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information.
Your enquiry is stored and processed as an email which is hosted by Google within the United States of America (USA).
Your information is stored on our website, which is hosted with Digital Ocean and on our Digital Ocean cloud server, which is based within the UK and is legally obliged to safeguard EU data at the same high standards as EU privacy regulations. We may also share your name and email address with Campaign Monitor so that we can send you information emails. We do not use the information you provide to make any automated decisions that might affect you. We keep enquiry emails for a maximum of three years, after which we delete them.
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time. If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider. If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased. You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner’s Office
We will update the version number and date of this document each time it is changed.
Cookies are small text files containing information that is stored on an internet user’s device when visiting a website. The information a cookie contains and its purpose is determined by the website operator and can be used by that web server every time you visit that site.
Cookies are used to save time and make visiting web sites more efficient and enjoyable. They can be used for many different reasons – from remembering login information and what is in your online shopping basket, to tailoring online adverts so you see more adverts suited to what you want.
There is lots of guidance out there explaining what cookies are and what they can do. If you want more information you can visit these pages:
Which cookies do we use?
Please note that all of these Cookies exist to enable functionality on the website and not for advertising purposes. If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively effect your experience on the site.
- Learn how to remove cookies from your web browser.
- Learn how to control cookies in your web browser.
There are two types of cookie you may encounter when using this website:
- First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
- Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
Third Party Cookies
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Please note that if you do choose to share content from the RAG website through any social media providers that we don’t control, we recommend that you check the provider’s website for further information.