The Army and Navy Club Limited is a private club. The information contained in this site and the activities and facilities listed within are for the use of Army and Navy Club members only. The Army & Navy Club Limited recognizes the importance of protecting the privacy of all information provided by users of our web sites We created this policy with a fundamental respect for our users- right to privacy and to guide our relationships with our users.

The Army & Navy Club Limited collects information from our website users, subscribers and members. In this section of our privacy policy, we will describe the type of information we collect and how we use it to provide better services to our customers.

Prior to using some sections of our website users must first register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address and phone number). These details are used to verify whether a visitor is a current member of the club prior to giving access to the member only area. This information may also be used to provide information about certain Club services and events which may be of interest to our registered members.

Communications with Us
We may have features where users can submit information to us (such as our feedback forms). Requests for service, support or information may be forwarded as needed to best respond to a specific request. We may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve our members better.

Communications from Us: Service Updates, Special Offers
In order to best serve our members, we may send updates that contain important information about our sites and services. For example, we may send our new members a welcoming message, and verify password and email address for our password-protected section of our web site. We may also communicate with a member to provide requested services and for account-related issues via e-mail, phone or regular mail.

Automatic Data Collection
We use “cookies,” a piece of data stored on the user’s hard drive containing information about the user. Cookies benefit the user by requiring login only once, thereby saving time while on our site. If users reject the cookies, they may be limited in the use of some areas of our site. The use of cookies enable us to track and target the interests of our members to enhance the experience on our site.

We may place links to some of our business affiliates (e.g. reciprocal clubs) on our web site. However, we have no access to or control over these business affiliates’ cookies; we urge users to read their privacy policies for information.

For our internal purposes, we may gather date, time, browser type, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify users personally. We may use this information for our internal security audit log, trend analysis and system administration.

We use reasonable precautions to protect our members’ personal information and to store it securely. Additionally, access to all of our members’ information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, an accounts clerk or a reservation clerk) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

Our web site may contain links to other sites (for example, reciprocal clubs, Traders etc). The Army & Navy Club Limited is not responsible for the privacy practices or content of such other sites. We encourage our members to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

If we change our privacy policy, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.

For questions about this privacy statement, the practices of this site or any dealings with the Army & Navy Club, contact us at:

The Secretary
Army & Navy Club Limited
36 – 39 Pall Mall
London SW1Y 5JN
Tel: 0207-930-9721